14th Finance Commission: Declaration of Service Level Standards Notification 30-08-2019
14th Finance Commission: Declaration of Service Level Standards Notification Part-1
14th Finance Commission: Declaration of Service Level Standards Notification Part-2
| S. No. | Name of Indicator | Unit | Status on 31-03-2012 | Target 2012-13 | Achievement on 30-09-2012 |
|---|---|---|---|---|---|
| 1 | Household level coverage of direct water supply connection | % | 71% | 73% | 73% |
| 2 | Per capita quantum of water supplied | Litres per day (lpcd) | 40 | 45 | 120 |
| 3 | Extent of metering of water connection | % | 0% | 2% | 0% |
| 4 | Extent of Non-Revenue Water | % | 9% | 9% | 9% |
| 5 | Continuity of water supply | Hours per day | 3 | 3 | 4 |
| 6 | Efficiency in redressal of customer complaints | % | 74% | 78% | 78% |
| 7 | Quality of water supplied | % | 100% | 100% | 100% |
| 8 | Cost recovery in water supply services | % | 3.5% | 5% | 3.4% |
| 9 | Efficiency in collection of water-related charges | % | 93% | 94% | 94% |
| S. No. | Name of Indicator | Unit | Status (31-03-2012) | Target (2012-13) | Achievement (30-09-2012) |
|---|---|---|---|---|---|
| 1 | Coverage of toilets | % | 100% | 100% | 100% |
| 2 | Coverage of wastewater network services | % | 60.1% | 65% | 65% |
| 3 | Efficiency in collection of water | % | 2% | 5% | 2% |
| 4 | Adequacy of capacity for treatment of wastewater | % | 209% | 209% | 209% |
| 5 | Quality of wastewater treatment | % | 100% | 100% | 100% |
| 6 | Extent of recycling/reuse of wastewater | % | 0% | 0% | 0% |
| 7 | Extent of cost recovery in wastewater management | % | 3% | 4% | 3% |
| 8 | Efficiency in redressal of complaints | % | 72% | 75% | 75% |
| 9 | Efficiency in collection of sewerage charges | % | 100% | 100% | 100% |
| S. No. | Name of Indicator | Unit | Status (31-03-2012) | Target (2012-13) | Achievement (30-09-2012) |
|---|---|---|---|---|---|
| 1 | Household level coverage of SWM services (door-to-door collection) | % | 20% | 25% | 25% |
| 2 | Collection efficiency | % | 85% | 88% | 88% |
| 3 | Extent of segregation of waste | % | 0% | 5% | 0% |
| 4 | Extent of processing of waste collected | % | 0% | 0% | 0% |
| 5 | Scientific disposal of waste in landfill sites | % | 0% | 0% | 0% |
| 6 | Cost recovery in SWM services | % | 0% | 0% | 0% |
| 7 | Efficiency in redressal of complaints | % | 75% | 80% | 80% |
| 8 | Efficiency in collection of SWM charges | % | 0% | 0% | 0% |
M.C. Shree Naina Devi Ji
District-Bilaspur,
Himachal Pradesh, India
Pincode: 174310
Email : mcnainadevi[at]gmail[dot]com
Phone : +91-1978-288025